Reef Encounter, Cairns

4.5
#43 of 76 in Wildlife in Cairns
Reef Encounter is located in Cairns. Use our Cairns trip builder to add Reef Encounter and other attractions to your Cairns vacation plans.
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Reef Encounter Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
149 reviews
Google
4.7
TripAdvisor
  • Had best rooms on the vessel and they were extremely dated. Wouldn’t expect that when paying $1000 night. What’s more, we didn’t have AC working on entire boat until 1030 pm. Check in time for our roo...  more »
  • We loved our guide Will W on Reef Encounter! He was really fun, patient, and taught us well. We got our open water diving certification and had a blast doing it!  more »
Google
  • The Best! I have been diving all over the world and Reef Encounter by far has the best set up! Everything is so easy, no need to set up all the gear, it's all done for you. The food is delicious and fresh, they even catered for me being a vegetarian. The boat itself is very comfortable, spacious and clean. And not to mention the crew are always smiling and very friendly. Also worth mentioning that your safety is paramount on board, which is something that also makes you feel at ease when you're on a dive boat. I can't wait to go back! Just do it!
  • Staff was amazing especially our private guide and concierge Val. Would nominate her for employee of the month 100%. However, we purchased top deck upgraded package and checked in at 1030am and air con was down until 1030pm making our room entirely useless for first day. Rest of vessel ac also wasn’t working. My wife also suffers from a serious heart condition and had no reprieve from the 40 degree weather. My dive watch showed a temp of 43 degrees in our room. All we asked for was a token discount but management refused. On the next more mild day ac was working but the spa/hot tub was not. Another feature advertised yet not functioning. I’d recommend a company that has reasonable and accommodating management this company clearly doesn’t. Top deck upgraded rooms are circa 1980s and in serious need of a remodel. I’d be shocked if you couldn’t find better value for 850$/night in the area.

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