Fraser Explorer Tours Reviews
Hayden was a brilliant tour guide, we were in awe all day. So much was learnt. So many beautiful Natural wonders. We did the plane flight part of the tour as well and thoroughly enjoyed it! more »
Wir haben die Tour spontan zwei Tage vorher gebucht. Das war auch in den Osterferien kein Problem. Abholung von unserem Campingplatz in Hervey Bay war pünktlich. Die Überfahrt nach Fraser Island erfol... more »We booked the tour spontaneously two days in advance. This was no problem during the Easter holidays. Pick-up from our campsite in Hervey Bay was on time. The ferry to Fraser Island takes you to get there and takes no more than 45 minutes. Arrived we took a seat in the big blue offroad bus. The seats on the bus could be changed again and again, so that everyone sat at the window. Our guide was Big Dave. He helps out during the holidays as a guide, otherwise he drives a school bus. Dave brought us wonderfully across the island and through the day. Unfortunately, we always had the time in our necks, but we were nowhere late. Unfortunately, lunch was an absolute imposition. But this was compensated by Dave's endearing manner. He told us pretty much everything about the island you need to know. In addition, one could even sit next to Dave in the pulpit. Except for the food I can recommend the tour!
Highly recommend taking this tour - and this comes from someone’s who avoids tours and „tourist traps“! Take the two day tour to really see all the precious spots on the island, learn something about the background and experience two days you’ll definitley never forget! (Also big thank you to our guide Warren who did an amazing job at entertaining us for 48hours!!)
The booking was made online and paid online. While the tour can be considered worth for the money it is disappointing that the company is not ready to take the responsibility for the issues with their booking system. The payment was made using a International credit card. After returning back home I found that the credit card was charged twice. At first instance they were contacted the answer was it has been only charged once and that it was an error from banks side. but on providing evidence from credit card bills and after taking over 1 month the double charge amount was returned back.(over 1200 AUD) However considering the bank exchange rate difference for buying and selling and extra 2.5% bank charges I am still short of over $100. It is unreasonable that a customer is charged extra because it is a problem in their system that lead to extra charge in the first place. When this was brought to their attention the response was " the exchange rate is out of control'. If they had control of the payment system then this extra charge would not happen. However, the message is 'BE CAREFUL OF USING ONLINE PAYMENTS WITH THIS COMPANY" as they have FAULTY System.
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