Lightning Ridge Opal Mines, Melbourne

5.0
#10 of 62 in Shopping in Melbourne
Learn more about one of the most coveted gemstones at Lightning Ridge Opal Mines. Join a tour where the staff will take you through the complex and introduce you to the different types of opal. You'll see how they are processed and treated from mine to market, including the ways they're crafted into jewelry and other pieces. Afterwards, stop in the shop to browse items at reasonable prices. Using our international travel planner, Melbourne attractions like Lightning Ridge Opal Mines can form part of a personalized travel itinerary.
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Lightning Ridge Opal Mines Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
117 reviews
Google
5.0
TripAdvisor
  • Family-owned shop with a fun and informative demonstration of how opals are mined. All price points are available for purchase too! I found a loose opal I really liked, but the store owner found some ...  more »
  • Our visit started with the very warm Atheka tell us all about opals, making us feel like experts in less than 15 mins! Following that, we were left to comfortably roam and check out their fantastic co...  more »
Google
  • Nice collection of opals and jewelry. No hard sales here. I was allowed to look around without someone following me and pushing me to buy. I am very happy with my kangaroo earrings. I have other opals so I wanted something different and unique. The roo earrings are perfect! Thank you for your professional behavior and sales tactics. Highly recommended!
  • It's not often that I reverse a review. But I am going to in this case. I had gone to buy a pair of opal earrings. I have been looking for months to replace the pair I had purchased over a decade ago. It is easy to brag up a store when everything goes smoothly. But I believe a company really earns their ratings when they shine even on the tough customers. Here is my story. I was in Australia this past week and had seen the great reviews on Lightning Ridge. The store is a bit tricky to find but I loved the entrance where you walk downstairs like you are entering a mine shaft. The staff were helpful and we joked about how I was in a hurry to get something because I was only there 24 hours. I had fallen in love with a pair of earrings that were in a set. Stunning and exactly what I had been hunting for. They were pricey but all opals have increased in value the last 24 months and for their quality they were quite reasonable. I was very indecisive and the staff were completely understanding. They even recommend I shop a bit more at another location they recommended before I purchase so we did. Still loved those earrings. We went back and I made the purchase. Now mind you I had a flight the next morning and had to leave the room by 6:30am. Needless to say buyers remorse kicked in after I learned I had yet another unexpected bill hit my account. I asked my friend to return the earrings for me. In the US that would have been an easy thing. But as we travelers sometimes forget. I wasn't in the US but Australia where the laws can be quite different. Their policy was not to return the item but to do a store credit. Mind you the staff were still very nice but simply explained to my friend that it was not that easy. After I called and spoke to them about the return they offered to give me a full refund but I learned a valuable lesson today. Don't assume. I had not asked about their policy nor had I asked if I could return the earrings. This company was beyond gracious to a customer despite the fact that I had erred by making assumptions. I will of course miss the fact that I couldn't get those gorgeous earrings. But what I did get was another great experience in my travels. Thank you for your understanding Atheka and for your help. Feel free to ask them to show you those earrings. sigh... Yes I'm going to be dreaming of them now. :)

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12 days in Melbourne & Surrounds BY A USER FROM INDONESIA June, culture, outdoors, relaxing, historic sites, shopping, wildlife, slow & easy, popular sights PREFERENCES: June, culture, outdoors, relaxing, historic sites, shopping, wildlife ATTRACTION STYLE: Popular sights PACE: Slow & easy 30 days in Melbourne BY A USER FROM MALAYSIA February, culture, relaxing, beaches, historic sites, museums, shopping, slow & easy, popular sights PREFERENCES: February, culture, relaxing, beaches, historic sites, museums, shopping ATTRACTION STYLE: Popular sights PACE: Slow & easy 10 days in Melbourne BY A USER FROM SINGAPORE March, outdoors, historic sites, shopping, popular sights PREFERENCES: March, outdoors, historic sites, shopping ATTRACTION STYLE: Popular sights PACE: Medium 32 days in Australia BY A USER FROM RUSSIA March, kids, culture, beaches, historic sites, shopping, popular sights PREFERENCES: March, kids, culture, beaches, historic sites, shopping ATTRACTION STYLE: Popular sights PACE: Medium 15 days in Australia BY A USER FROM INDIA February, outdoors, relaxing, romantic, beaches, historic sites, shopping, popular sights PREFERENCES: February, outdoors, relaxing, romantic, beaches, historic sites, shopping ATTRACTION STYLE: Popular sights PACE: Medium 56 days in Melbourne BY A USER FROM GERMANY October, outdoors, relaxing, beaches, historic sites, shopping, wildlife, popular sights PREFERENCES: October, outdoors, relaxing, beaches, historic sites, shopping, wildlife ATTRACTION STYLE: Popular sights PACE: Medium
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