Academy Equestrian, Wanneroo

2.8
#8 of 11 in Outdoors in Wanneroo
Academy Equestrian is located in Wanneroo. Plan to see Academy Equestrian and other attractions that appeal to you using our Wanneroo online vacation planner .
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Academy Equestrian Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
13 reviews
Google
3.0
TripAdvisor
  • I have been there more than once now for a trailride and every time had a wonderful relaxed ride perfectly fit to my experience, with opportunities to trot and canter. My horse was wonderful and all t...  more »
  • Our guide was Terry; she was fantastic and made sure all of us were comfortable stopping / starting / turning etc. and what to expect. I think it's important to note that the trail ride horses are not...  more »
Google
  • Academy Equestrian is an amazing place for you to learn and experience a amazing ride that you will never forget, I ride at the Academy and it is a absolutely an amazing place. The staff are super friendly and very experienced. The riders are all very close and all get along very well they are almost like family and you shall be included if you are new! The horses are very well behaved and are all so loveable. Academy Equestrian is a great place and is great to experience, I recommend that you visit :) xx
  • Disgusting customer service! If there was an option for zero stars I'd have picked that. On the website it says they will return your call within 24hrs.... I had to call back again after waiting 3 days! Then I booked in for a 2.5hr ride and picnic on the 16th December no worries at all but then at 10pm they ever so kindly (NOT) sent me an sms at 10PM the night before! cancelling my booking and to refer to the email they sent me. Thanks for the heads up! Their excuse was they could no longer take bookings until late January due to circumstances beyond their control and when the temperature would cool and there would be less flies. That ride was meant to be a surprise for my mother, brother and sister as I am visiting from Melbourne. They offered a 6 month extension in there ridiculous email but what is the use in that for me? I emailed them back, called and called again leaving messages pleading they please call me back urgently and even replied to the sms and to this day I have received no further communication by them. I don't even know any of their names as all the correspondence ends with... 'The Academy Equestrian Team'. So further steps were taken to get my refund, thanks for a headache 'Academy Equestrian Team'. I hope you all get coal in your Christmas stockings. Kinda regards Disgruntled customer!

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